Two years, and a hundred million dollars later (quite literally!), we go live with the system, and the associated business architecture will become active too. It has been a long journey and my team shows it – we’re quite exhausted – mentally and emotionally, for sure. We’ve had an average of 25 people on the team, and people have lived through it all  – 9 promotions, 2 quit, 4 marriages, 4 babies (including twins), 1 death and at least a couple of small nervous breakdowns.

The business design itself included over 70 business scenarios, 900 sub-processes and over 5000 requirements, that were then used to design system capabilities and solution architecture, while balancing key considerations around user experience, project costs and timelines. A complex undertaking! What is it that motivates a company to take such a massive undertaking? Strategic considerations including market pressures, competitive realities, product changes. An evolving business model, along with acquisitions. Re-imagining the way business is transacted in a company of 6000 people is hard, and its even harder to build a business architecture and systems platform to meet those expectations. But we did it, and we’re here now, also wondering about where we will go from here.